Connected channels
Continue without asking twice.
Supported channels can use recent topics and commitments already attached to the customer.
AI agents for car dealerships.
AI agents for car dealerships work better when every supported channel shares the same customer, vehicle, and conversation history. Cronus gives web chat, WhatsApp, and email one dealership brain, then keeps each agent to a clear job.
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- One customer view
- Keep the current customer, vehicle, conversation, and booking together.
- One job per agent
- Give each agent the tools and approval steps its work requires.
- A person can step in
- Keep the thread and customer context ready for a team handover.
One shared brain.
The customer sees one conversation. The dealership sees the same thread, lead, booking, and summary.
Carry the conversation into the dealership
A WhatsApp booking becomes a visible conversation, lead, diary entry, and customer summary for the team.
Keep the story together.
The customer should not have to start again when the conversation moves to another channel or a person.
Dealer view
Give the team the full thread.
When a person steps in, the conversation, vehicle, lead, booking, and summary stay visible.
Let each agent do one job well.
Sales, service, and follow-up need different tools. The team decides what each agent can do.
Role
Set the job first.
Start with a sales, service, or follow-up job and only the information it needs.
Team control
Review, pause, or take over.
Authorized users can review drafts, pause work, and continue the same conversation as a person.
Connect the work.
A contained task may need one tool. Connected sales, service, and follow-up need a shared customer view.
A traditional chat tool or CRM add-on
Use it when the job stays in one channel and hands into a known team process.
One dealership brain
Cronus keeps customer and vehicle context together across supported channels while your CRM and DMS keep the work they already own.
Dealer questions.
What can an AI agent do for a car dealership?
It can answer questions, capture customer and vehicle details, send an approved offer, follow up on it, book or reschedule a test drive, request a service appointment, or hand the conversation to a person. Each agent only gets the actions approved for its job.
Can dealership AI agents support both sales and service?
Yes. Sales and service agents can use the same customer and vehicle context, but each keeps its own job, tools, and handover rules.
Do the agents replace our CRM or DMS?
No. Your CRM and DMS can keep the work they already handle. Architera connects the customer context and approved actions needed for the chosen journey.
Which customer channels can an agent use?
Architera has working paths for web chat, email, and WhatsApp. The rollout decides which channels are connected and what each one may do.
How do dealership teams control what an AI agent does?
The team sets the role, approved tools, knowledge, and handover rules. Authorized users can review drafts, pause activity, and take over when needed.
Choose where to begin.
We map the customer path, the AI role, and the team handover.