Cronus agents engage leads, follow up across channels, update the customer record, and book the next step. Your team sees every action, sets the boundaries, and can take over.
architera.appSecure
Every channel adds to the same customer story.
A customer can start on webchat and continue by email, WhatsApp, or phone without telling the same story again. The vehicle, conversation, and next step stay together.
One live customer thread Layla is working
Webchat
Is the GLC 300 available this Saturday?
Vehicle and timing saved
Email
Could you send the finance options before I visit?
Finance question added to the same customer
WhatsApp
11:00 works. Please book it.
Test drive booked
Voice
Can we move my test drive to 11:30?
Appointment updated during the call
One customerOne current record
Layla · AI conciergeKeeps the work moving
Completed by AICustomer matched and appointment updated
The customer profile, vehicle interest, and next task are already current.
Customer
Maya Rahman
Interested in
GLC 300 4MATIC
Preferred channel
WhatsApp
Next step
Test drive · Saturday 11:30
Human oversightEvery action stays visible.
Review or take over
Create the team you want to run.
Give each agent a clear job. The team works from the same customer history, dealership knowledge, permissions, and handover rules.
Your team stays in command
ApproveTake overPause
01
LaylaCustomer concierge
Answers questions and captures intent.
02
DanielSales
Works warm leads and books the next step.
03
OmarService
Handles service questions and owner follow-up.
04
NoraConversation supervisor
Surfaces quality patterns for review.
05
MayaKnowledge supervisor
Finds gaps in dealership knowledge.
Shared intelligenceOne customer memory
Every permitted conversation and next step stays with the customer.
Shared knowledgeOne dealership truth
Agents answer from the same approved stock, policies, and operating context.
Shared controlOne set of guardrails
Permissions, consent, approvals, and handovers apply across the team.
Customer channels
Web chatWhatsAppEmailVoice
Build the AI employee you want.
Shape the role, voice, knowledge, and boundaries around how your dealership wants the work done.
01
Give each agent a purpose and a customer-facing identity.
02
Choose its channels, knowledge, approvals, and handover rules.
Agent Builder
↳Give each AI employee a role, approved tools, knowledge, and handover rules. Then watch the team improve through reviewed customer work.
24/7 coverageWebchat and journeys continue after closing
Inbound + outboundAnswer interest and follow up on open leads
One customer threadKeep vehicle, consent, booking, and conversation together
Always visibleReview, pause, coach, or take over at any point
Call with the full customer story in mind.
An AI agent can call with the customer’s webchat, WhatsApp, email, vehicle, and consent history already in context, then book the drive and write the outcome back.
01
Call only the customers approved for outreach.
02
Book the next step, update the record, or hand the call to a person.
Live customer call
From missed follow-up to a booked drive.
The call starts with the customer, vehicle, previous conversations, and next step already attached.
A completed call, visible outcome, and booked next step in one customer record.
Turn one objective into steady follow-up.
Describe the audience, timing, and outcome. Cronus drafts the journey for review. Only an activated journey starts sending, then it keeps the next useful touch moving.
01
Keep the audience current as customer signals change.
02
Use the latest conversation and vehicle in the next message.
Journey Studio
Turn a website question into a booked drive.
Cronus answers from real dealership context, collects the useful details, and keeps the buyer moving without a restart.
01
Answer from actual stock and approved dealership information.
02
Bring in a person when the customer asks or a rule requires it.
One customer thread
See the work, not just the messages.
See which conversations become appointments, where follow-up slows down, and which channel needs attention.
01
Track leads, conversations, bookings, and channels together.
02
Find follow-up gaps while the customer is still interested.
Activity Dashboard
Stay in command as agents improve.
Watch how every agent performs and learns from reviewed interactions. Your dealership decides the rules, the feedback, and when a person steps in.
01
See each agent’s work, level, and progress in one view.
02
Pause, coach, or take over whenever the dealership should decide.
Human Oversight
Ask Lens to build the first journey.
Describe the audience and outcome. Lens can turn that brief into a journey draft your team can inspect in Cronus.
The journey stays inactive until an authorized person reviews and activates it.
Lens in CronusA plain-language objective becomes a complete journey draft ready for approval.
Provider-independent by design
Architera can work with interchangeable AI providers, so your operating model is not tied to one vendor.
Built with the EU AI Act in mind
Human oversight, disclosure, permissions, and clear approval before customer-facing work are designed into the product. This is a design posture, not a certification claim.
Build an AI team you can run.
What does Cronus do?
Cronus gives the dealership a team of AI agents that can answer leads, follow up across channels, update the customer record, and book the next step. People can see the work and take over at any time.
Does Cronus replace our CRM?
It does not have to. Cronus can connect to the customer systems and channels you already use, or take on more of the agentic CRM work when that is the better fit.
Can we start with just web chat or one workflow?
Yes. A dealership can start with web chat, missed-lead follow-up, test-drive booking, or one other clear job, then add more agents and channels when it is useful.
How do we stay in control of the AI agents?
Your team sets the role, knowledge, approvals, and handover rules. You can review the work, coach an agent, pause it, or take over a live conversation.
Do the agents improve over time?
Yes. Cronus shows each agent's work and learning progress, so reviewed conversations can become controlled guidance for future work. The dealership decides what is accepted.
Which languages and AI providers can Cronus use?
Cronus is multilingual and provider-independent. We choose and test the language, voice, model, and channel setup that fits the dealership and the job.
How is Cronus priced?
Pricing depends on the dealership size, locations, number of agents, channels, workload, and integrations. We assess the team and rollout you need before setting the commercial scope.
Build the team. Keep the command.
Start with the agents and customer journeys that matter most to your dealership.
